SHIPPING

Flat rate shipping fee of $10 applies to all orders shipping within Australia. Delivery time from 3-5 days for all Metropolitan areas and 7-10 days for Rural areas. 

International shipping flat rate is $15 and delivery can take from 15-30 days. 

All orders are shipped via Australia Post.

Orders that have already been processed for payment are not able to be amended or refunded, so please ensure that you check over your purchase and shipping delivery details before proceeding to the final stages of payment. 

All orders placed after 3pm Monday through to Friday will be shipped the next working day. No orders will be dispatched on weekends or public holidays. 

If you have any further queries regarding shipping/delivery please email brookestringer@optusnet.com.au

RETURNS 

Please note we do not exchange or refund in the event that you change your mind. All items deemed faulty will need to be sent back within 30 days of purchase, please email brookestringer@optusnet.com.au for a returns authorisation number and steps on returning your item for further assessment. Please note the faulty item that you are returning might be out of stock, therefore we are unable to replace this for you and a credit note will be issued that is valid for 12 months from date of issue. No returns or exchanges on SALE ITEMS or prize giveaways.

PRE ORDER

When you pre order from us you are paying up front to secure the item upon delivery, you will also be paying the flat rate shipping cost. Once the item is available to ship we will notify you that your order is on it's way and supply you with the tracking details. Once you have made payment for a pre ordered item, you will not be able to cancel, exchange or be offered a refund, all sales are final. 

PAYMENTS & PRICING

The only method of payment we offer is via Paypal, if you have an account this option is simple and secure to use. 

All prices are in Australian Dollars (AUD). We endeavour to ensure that our price list is current. Our price list can be accessed from our home page and we reserve the right to make pricing changes at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time of purchase. 

If you require any further information please email brookestringer@optusnet.com.au

THANKS! HAPPY SHOPPING! 

BROOKE  xx